This Privacy Policy applies to the website operated by Sea of Glass Inc at https://lovetosp.com (referred to as the “Website” below). It is designed to inform you about how we collect, use, store, and protect the personal information you provide while using the Website. We deeply understand the importance of protecting your privacy and will strictly comply with relevant laws and regulations, taking reasonable measures to safeguard your personal information. Please read this Privacy Policy carefully. Before using the Website, if you do not agree with any provisions of this Policy, please do not use the Website.
I. Information Collection
(I) Registration and Account Information
When you register an account on this website, we may collect your email address, username, and password. These pieces of information are used to create and manage your account, ensuring that you can securely access the functions and services of this website.
(II) Order Information
When you place an order to purchase products, we will collect your name, shipping address, contact information, payment information (such as credit card number, PayPal account information, etc. However, we will not store the full credit card number, only retaining the necessary information for payment processing), and order details (including the products purchased, quantity, price, etc.). These pieces of information are used to process your order, arrange delivery, confirm payment, and provide after-sales services.
(III) Browsing Information
When you visit this website, we will automatically collect some information, such as your IP address, browser type, browsing history (including the pages you visit, browsing time, etc.), and device information (such as device type, operating system version). This information helps us analyze the usage of the website, improve the performance and user experience of the website, and conduct security monitoring.
(IV) Cookies and Similar Technologies
We use Cookies and similar technologies (such as Web Beacon, Local Storage, etc.) to collect information. Cookies are small text files that are stored on your device. Through Cookies, we can remember your login status, preference settings, and analyze your browsing behavior to provide you with personalized services and content recommendations. You can manage or reject Cookies through your browser settings, but this may affect your user experience of some functions of this website.
II. Information Use
(I) Providing Services
We use the collected information to provide website services to you, including but not limited to processing orders, providing product information, answering your inquiries, and providing after-sales services.
(II) Personalized Experience
We may use the collected information to provide you with personalized product recommendations, promotional event notifications, and customized content displays based on your browsing history, purchase records, and preference settings, in order to enhance your shopping experience on this website.
(III) Improving and Optimizing the Website
By analyzing the collected information, we can understand how users use this website, identify existing problems and deficiencies, and then make improvements and optimizations to improve the performance of the website and user satisfaction.
(IV) Security Assurance
We will use the collected information to detect and prevent security threats such as fraud, abuse, and security vulnerabilities, and protect the security of this website and users. When necessary, we may use the relevant information for identity verification, prevention of illegal activities, and protection of the legitimate rights and interests of this website.
(V) Legal Compliance
We may use and disclose your personal information in accordance with the requirements of laws and regulations, or when receiving legal procedures or requests from government departments.
III. Information Sharing
(I) Third-Party Service Providers
We may share your personal information with third-party partners who provide services for us, such as payment processors, logistics and delivery companies, data analysis companies, etc. These third parties will only use your information within the scope necessary for providing services for us and will comply with strict data protection regulations. For example, payment processors are only used to process your payment transactions, and logistics and delivery companies are only used to arrange product deliveries.
(II) Business Partners
In some cases, we may share your personal information with business partners in order to jointly carry out promotional activities, provide joint services, etc. Before sharing, we will ensure that business partners comply with data protection standards similar to ours and only use your information for the agreed purposes.
(III) Legal Requirements
We may disclose your personal information to law enforcement agencies, government departments, or other third parties when required by law to comply with legal obligations, respond to legal processes (such as subpoenas, court orders), or protect our legitimate rights and interests.
IV. Information Storage and Security
(I) Storage
We will store your personal information on secure servers. The storage period is determined according to business needs and legal requirements. We will retain your information while your account is active or as necessary to provide services. After you cancel your account, we will delete or anonymize your personal information in accordance with the provisions of laws and regulations.
(II) Security Measures
We take a variety of security measures to protect your personal information, including but not limited to technical means such as data encryption, access control, and firewall settings, as well as management measures such as internal employee training and the formulation of strict data processing policies. However, please note that although we have taken reasonable security measures, the Internet environment is not absolutely secure, and we cannot guarantee that your personal information will never be accessed, disclosed, or tampered with without authorization during the process of transmission and storage. If any personal information security incident occurs, we will notify you in a timely manner and take corresponding measures in accordance with the requirements of laws and regulations.
V. User Rights
(I) Access and Correction
You have the right to access the personal information we store about you and request corrections if the information is inaccurate or incomplete. You can exercise this right by contacting our customer service team ([Specific contact information, such as email address or customer service phone number]).
(II) Deletion
Under the circumstances permitted by laws and regulations, you have the right to request us to delete your personal information. For example, if we no longer need to use your information to provide services, or if you withdraw your consent to the use of the information, you can submit a deletion request to us.
(III) Withdrawal of Consent
If you have previously consented to our collection, use, or sharing of your personal information, you have the right to withdraw your consent at any time. After withdrawing your consent, we will no longer process your personal information based on that consent. However, this will not affect the information processing activities we have carried out based on legal consent before you withdraw your consent.
(IV) Restriction of Processing
In some cases, you can request us to restrict the processing of your personal information. For example, if you question the accuracy of the information, you can request to restrict the processing of the information during the period when we verify it.
VI. Privacy Protection for Minors
This website does not provide services to minors, and we will not deliberately collect the personal information of minors. If we find that we have accidentally collected the personal information of minors, we will delete this information as soon as possible. If you think that we may have collected the personal information of your child, please contact us, and we will take appropriate measures to deal with it.
VII. Policy Updates
We may update this Privacy Policy in a timely manner according to business development, changes in laws and regulations, or other reasons. The updated policy will be published on this website. You should regularly check this policy to understand the latest content. In the case of major policy changes, we may send you notifications via email or in-site notifications. If you continue to use this website after the policy update, it means that you agree to be bound by the updated policy.
VIII. Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, or if you need to exercise the user rights mentioned above, please contact us through the following methods:
- Email: [admin@lovetosp.com]
- Phone: [+86 177 6644 0992]
We will reply to your inquiries and handle your requests as soon as possible.