Sea of Glass Inc User Agreement
Effective Date: [May 1, 2025]
This Agreement is entered into by and between Sea of Glass Inc (referred to as “we,” “us,” or “the Company”) and you, the user of this website and services (“you” or “User”).
I. User Eligibility and Compliance Statement
- Age Restriction
You must be at least 18 years of age (or the legal adult age in your jurisdiction) to use this website and services. If you are under the legal age, immediately cease use of this platform. - Compliance Commitment
You agree to comply with all laws and regulations in your country or region regarding the import, use, and distribution of adult products (e.g., U.S. FDA regulations, EU CE certification requirements).
Use of this platform for illegal transactions, dissemination of obscene content, or invasion of privacy is strictly prohibited.
II. Privacy Protection Terms
- Information Collection
We collect only necessary information to provide services, including:
• Contact information (name, email, address)
• Payment information (stored encrypted)
• Order records (for after-sales and logistics tracking)
Data related to adult products is stored on a separate encrypted server and not mixed with other business data. - Information Use and Sharing
Information is used solely for order processing, customer communication, and compliance review, not for personalized advertising (in compliance with Google’s adult product advertising restrictions).
When sharing information with third parties (e.g., logistics providers, payment processors), they are required to sign confidentiality agreements prohibiting disclosure of sensitive product information. - Data Deletion Request
You may request deletion of your personal data at any time by contacting customer support. We will complete processing within 30 days (unless otherwise required by law).
III. Product and Order Rules
- Product Descriptions and Risk Warnings
All products are clearly labeled with material, size, and usage instructions, without sexual suggestive or excessively revealing displays .
Custom products (e.g., engravings, custom sizes) are special services and cannot be canceled or modified after order confirmation. Please confirm your requirements before submission. - Order Confirmation and Cancellation
- After submitting an order, you will receive a confirmation email containing detailed product information. The order status stated in the confirmation email is final.
- For cancellation/modification rules, please refer to our 《Order Cancellation and Modification Policy》. Orders outside the valid timeframe can only be processed through our return procedures.
- Logistics and Customs Clearance
International orders may be subject to customs inspection. Outer packaging will use neutral labels (e.g., “Gift,” “Household Items”) and will not display sensitive product names.
Customs duties and taxes are the responsibility of the User. We recommend checking import policies in your destination country/region before ordering.
IV. Return and Refund Policy
This section aligns with our publicly disclosed 《Return and Refund Policy》, including key points:
- Hygiene Exclusion: Opened adult products are non-returnable (except for quality issues).
- Custom Products: Customized items are non-returnable/refundable without quality defects, as they are tailored to individual requests.
- Privacy Process: Return packages will not label product names, and customer service communications will use anonymous order IDs.
V. Intellectual Property and Prohibited Conduct
- Content Copyright
All text, images, and videos on this website are the intellectual property of Sea of Glass Inc and may not be reproduced or used commercially without authorization. - Prohibited Misuse
Technical scraping of product data, fraudulent ordering, or exploitation of platform vulnerabilities for improper gain is strictly prohibited.
We reserve the right to freeze accounts and pursue legal action against abnormal activity.
VI. Governing Law and Dispute Resolution
- This Agreement is governed by the laws of the State of Delaware (adjust based on company registration jurisdiction), excluding its conflict of laws principles.
- Disputes shall first be resolved through friendly negotiation. If unresolved, they shall be submitted to for arbitration (or competent court for litigation).
VII. Agreement Updates and Notices
- We reserve the right to update this Agreement at any time. Updates will be announced on the website or via email. Continued use of services constitutes acceptance of the updated terms.
- Older versions of this Agreement are no longer applicable once updates are published.